Frequently Asked Questions

1. Where can I buy diamond engagement rings in Sydney?

We specialise in custom-designed diamond engagement rings right here in Sydney, Australia. Whether you're after a classic solitaire or a unique vintage-inspired setting, we can assist you in creating a ring that reflects your style and love story.

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2. Do you offer diamond ring consultations or custom designs?

Yes! We offer free consultations for bespoke jewellery pieces. We will guide you through diamond or gemstone selection, setting styles, and budget-friendly options to design your perfect piece of jewellery, be it a ring, bracelet, bangle, earrings, brooch, pendant or necklace.

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3. How can I get my jewellery valued in Sydney?

As certified gemmologists and NCJV registered valuers, we provide professional jewellery valuations for insurance, resale, or estate purposes. You’ll receive a detailed valuation certificate accepted by all major insurers in Australia.

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4. Do you offer watch valuations in Sydney?

Absolutely. We provide expert watch valuations for luxury brands like Rolex, Patek Philippe, Omega, and Cartier. Our watch valuations are ideal for insurance purposes and are prepared by us, on site in our Sydney studio.

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5. Can you remodel or redesign old jewellery?

Yes, we specialise in remodelling old jewellery into stunning new pieces. Whether it's a sentimental heirloom or outdated design, we can reset stones, reuse metals, and breathe new life into your old treasures.

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6. How much does jewellery remodelling cost?

The cost of remodelling depends on the materials, design complexity, and whether new gemstones are added. We offer free consultations and can provide a detailed quote based on your specific ideas and items.

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7. Why should I have my jewellery valued?

Valuing your jewellery ensures you have accurate information for insurance purposes, resale, or estate planning. An independent valuation provides a documented assessment of your piece's worth, which is crucial for replacement or settlement in case of loss or damage. We provide up-to-date, certified valuations in Sydney.

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8. How often should I get my jewellery revalued?

It's advisable to have your jewellery revalued every 2–5 years, as market conditions and the value of precious metals and stones can fluctuate over time. Regular revaluation ensures your insurance coverage remains adequate and reflects the current market value.

 

9. How long does it take to design a custom engagement ring?

Most custom diamond engagement rings take 3–6 weeks from design to completion. We work closely with you through every step to ensure your ring is perfect and delivered on time.

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10. Are your diamonds ethically sourced?

Yes, we source only conflict-free diamonds from trusted suppliers. Our commitment to ethical sourcing means you can feel good about the origin of your diamond.

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11. What types of jewellery do you offer?

We offer an exquisite range of diamond and gemstone pieces, including engagement rings, wedding bands, dress rings, earrings, bracelets, pendants, and men's jewellery—crafted in 18ct gold, platinum, and two-tone metals. Choose from diamonds, sapphires, rubies, emeralds, pearls, and rare Argyle pink diamonds

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12. How long will my bespoke item take?

Custom pieces require 4–6 weeks from design approval to completion, guided throughout by your dedicated consultant

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13. What metals and gemstone options are available?

Choose from yellow, white or rose gold, platinum, or mixed metal designs. Gemstones include natural diamonds, sapphires, emeralds, rubies, pearls, and rare Argyle pink diamonds.

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14. Do you provide education on diamonds?

Yes—we guide you through the 4 Cs (cut, colour, clarity, carat) to help you make informed decisions. Consultations and diamond education are part of our service

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15. Where is your jewellery studio located in Sydney?

Our studio is conveniently located at Suite 1, Level 4 of 428 George St, Sydney, the Dymocks Building. We’re open Monday to Friday (closed Tuesday).